The service manuals below are for experienced piano technicians and intended for use in servicing Kawai pianos. They can be downloaded at any time. For more detailed information, visit the Contact Us page to reach the Kawai Service Department Staff.

• Acoustic Parts Manual – This contains a detailed listing of Kawai piano part numbers, with illustrations. Also includes treble string scale information for most Kawai piano models. (15.5MB)
• Upright Piano Regulation Manual (English) – Complete regulation steps with specifications for Kawai upright pianos, with photo illustrations. (1.8MB)
• Grand Piano Regulation Manual (English) – Complete regulation steps with specifications for Kawai grand piano models, with photo illustration. (4.4MB)
• Manual de Regulacion de Pianos de Cola (Español) – Los pasos del reglamento con las especificaciones para los modelos de piano de cola Kawai, con ilustraciones fotográficas. (2.7MB)
• RX Series Voicing Manual – A complete guide for voicing the RX grand piano hammers, including specifics of how to needle and shape the hammers and bring the best tone possible from the piano. (1MB)
• Caring for your Kawai Piano – This document contains general guidelines for piano owners regarding proper care for Kawai pianos. Included is information about piano location, temperature and humidity, and service needs.